About Me
Imperfect Singaporean
Unpredictable Aries
Non-Smoker
Social Drinker
Adores the Family
Cherishes Friendship
Enjoys Dancing
Pigs out on Yummy Food
Loves Pretty Necklaces
Fetish for Dresses
Indulges in Ice-Cream
Crazy over Dark Chocolates
Interests
Broadway Musicals
Movies
Fashion
Beauty & Health
Latin Dance
Ballroom Dance
Chilling Out
Swimming
Shopping
Travelling
Wish List
Continue with Yoga
Pretty Nails
Daily Skincare Regime Korea in Apr '08 Cambodia in Jul '08 Bangkok in Dec '08 Hanoi in Apr/May '09 Perth in Sep '09 Bangkok in Dec '09 Europe in May '10
Taipei-Bangkok in Sep '10
I am surprised by how customer-oriented hospitals have become. Even government aided hospital. Two days ago, I got a card from SNEC...
The front cover reads: Thank you for choosing singalasik
The inside reads: It has been a pleasure to be of service to you. We hope life's looking great! With best wishes.... Jane, From all of us at the Singalasik Centre 8th Sept 2006
Well, I did the surgery for my second eye on 8th September and I supposed this card was sent out on the same exact day. Also, did I mention that I was given a "goodies bag" on 8th too? It was a blue singalasik paper bag with some brochures and a singalasik tee-shirt inside.
I still remembered a patient saying this to the nurse when she received the "goodie bag" while we were all waiting outside the Laser Suite, "We no need this kind of goodie bag lah. Just give us more discount and charger cheaper for our surgery or consultation can already."
The nurse merely smiled.
Anyway, through all these little gestures from SNEC, we can see how competitive hospitals have become and how much emphasis is being placed on customer service. And this is probably the way to get us happy customers to spend more money in future!
My Wedding
by Glittering Angel @ 11:37 pm ||